Resources

Diabetes UK have a wide range of resources and services to support people living with diabetes and healthcare professionals:

• Our Local Support Groups provide an opportunity for people with diabetes to access local diabetes peer support.
• Our Support Forum is a space where people with diabetes, and their families and carers, can exchange knowledge and experiences online.
• Our Learning Zone provides tailored diabetes advice, including practical tips to help with mental health. You can log in as a healthcare professional to see what your patients will see before recommending the Learning Zone to them.
• For further information and support, your patients can get in touch with the Diabetes UK helpline: 
  • Telephone: 0345 123 2399, Monday to Friday, 9am to 6pm 
  • Email: helpline@diabetes.org.uk 
• If you're in Scotland: 
  • Telephone: 0141 212 8710, Monday to Friday, 9am to 6pm.  
  • Email: helpline.scotland@diabetes.org.uk

Keep reading this page for different resources from Diabetes UK, and other organisations, relavent to the different topics covered in the Emotional Wellbeing Module.

• Visit our coronavirus (Covid-19) information pages for both healthcare professionals and people living with diabetes which we are continuing to update.
• Our Learning Zone has modules to support people living with diabetes during the pandemic.
• Visit our website for more information and resources to support you with holding remote diabetes consultations.

• Our How to have a quality conversation about emotional health and diabetes guide will is full of practical hints and tips to support you to have quality conversations.
  • Our Having a quality conversation about diabetes and emotional health booklet is a shorter form booklet that accompanies the longer guide. Use this to help you review the hints and tips outlined in the longer guide, and choose specific things you can implement in your practice.
• Visit the Language Matters Diabetes website for information and practical examples of positive language to use when having conversations with people with diabetes.

• For more information about the symptoms and screening for depression please see the NICE guidelines.
• Mind also share useful resources and information about depression and anxiety.

• We have information about diabetes and emotional wellbeing for both people living with diabetes and healthcare professionals.
• Use our 'My emotions and diabetes' information prescription with your patients with diabetes. This tool is part of a range of resources which allow you to collaboratively set goals and targets with your patients, to support them to understand and self-manage their diabetes.
• Use our diabetes and emotional health guide for further tools and strategies to help you to provide emotional health support to people with diabetes.

Here you can find some suggested statutory services and resources based on your location in the UK.

England

Access information about:

• How to access mental health services in different areas of England.
• Access information about mental health support helplines.
• Your local NHS psychological therapy service (IAPT).

Scotland

• Access information about how to access mental health services in different areas of Scotland. You can also filter the search based on sub-topic for those experiencing mental health difficulties relating to a specific topic
• Support in Mind Scotland provide information and services to support people experiencing issues with their mental health in Scotland.

Wales

• Access information about mental health support services in Wales, including links to services provided by your local health board.
• C.A.L.L. offer a free 24/7 helpline for mental health support in Wales. Get in touch by calling 0800 132737 or texting 'help' to 81066.

Northern Ireland

• Access information about mental health support services in Northern Ireland.
• Lifeline is a helpline available 24/7 for anyone in Northern Ireland. Get in touch at 0808 808 8000.

Other organisations offering support

There are many other organisations which offer support for people with emotional, psychological and mental health needs. These may be from social care, or a charity or voluntary organisations.

Here are a few examples of places to access additional support:

• If someone is having a difficult time and would like someone to talk to, Samaritans are available to contact 24/7.
  • Telephone: 116 123
  • Website: https://www.samaritans.org/
• Mind offer a wide range of information and support for those experiencing mental health issues. People can also get in touch with their Infoline, Monday to Friday, 9am to 6pm (apart from on bank holidays)
  • Telephone: 0300 123 3393
  • Text: 86463
  • Email: info@mind.org.uk 
  • Website: https://www.mind.org.uk/
• Campaign Against Living Miserably (CALM) offer a free and confidential helpline and webchat service from 5pm and Midnight daily.
  • Telephone: 0800 58 58 58
  • Website: https://www.thecalmzone.net/help/get-help/
• Switchboard LGBT+ offer a helpline and messaging service for people who identify as LGBT+ from 10am to 10pm daily.
  • Telephone: 0300 330 0630
  • Website: https://switchboard.lgbt/
• Easy Health have a curated a selection of easy-read information leaflets and videos about mental health for people living with learning disabilities.
• Royal College of Psychiatrists provide translations of their mental health information in a wide variety of languages.
• Diabetes Psychology Matters have created a range of resources to support mental and emotional well-being during the coronavirus pandemic.

• British Psychological Society (BPS) have developed guidance to support leaders and managers who will need to consider the wellbeing services of their NHS staff as they continue to deliver care, during and after the Covid-19 pandemic. You can read the full guidance here.

• Visit Our NHS People for information on how to access helplines, wellbeing apps, and guides to support you to look after your wellbeing.

• The NHS Bereavement and Trauma support line has a team of fully qualified and trained professionals who are fluent Tagalog speakers, to provide suport for colleagues from a Filipino background with bereavement and other mental health concerns. This helpline assistance is available from anywhere in the country and provided by Hospice UK. To book a consultation call 0300 303 115 between 7 am – 11pm or text Frontline to 85258

• Liberate Meditation is a smartphone app which offers culturally sensitive and diverse meditations and talks that have been curated for the BAME community. It aims to help reduce anxiety, alleviate stress and promote rest.
• NHS Staff Virtual Common Rooms are safe and supportive spaces for colleagues across the NHS and ambulance sector to stay mentally well. The confidential sessions last one hour and will have a maximum of ten NHS participants. It is available for NHS staff and final year students.

• CARE offers information about health and wellbeing support for those in Social Care. This includes an online platform, applications, and routes to access help when needed.

• Take a quick quiz by Every Mind Matters to get your free plan with tips to help you deal with stress and anxiety, improve your sleep, boost mood and feel in control.

• Print out this infographic by NHS Employers for your workspace to remind your colleagues about the importance of their wellbeing whilst at work.

• Mind have a range of wellbeing at work action plans which you and your colleagues can use to support your wellbeing at work.
• Watch a 30 minute webinar by NHS Education for Scotland: Managing wellbeing webinar of staff and teams for managers and team leaders